Stay connected with your website visitors through live chat, web-calls, and co-browsing, regardless of your or their location.
LiveCaller is a revolutionary solution designed to take communication between businesses and customers to the next level. It combines Chat, Call, Callback, and Social Messaging Apps into one easy-to-use platform.
With its Web-Call feature, customers can initiate calls from any device with just a browser and a microphone – completely free of charge! On top of that, it also provides an Omni-Channel Inbox, which makes it possible to collectively manage messages from different messaging platforms such as Facebook Messenger, Viber, and Telegram.
Its Callback feature is a great way for businesses to communicate with customers who visit their website outside normal business hours. This feature allows customers to leave their contact number and schedule a preferred time to receive a callback.
This caller tool has made it easy and efficient for companies to take customer service to the next level by giving customers an effective way to communicate with them in the medium they prefer.
It understands that customers are looking for quick answers when reaching out and that being able to effectively connect with them on platforms like Facebook Messenger, Viber, Telegram, web chat, and even web call is key in optimizing the customer experience.
LiveCaller’s Callback feature is the perfect answer for businesses looking to stay connected with their customers while maintaining a professional tone. It specializes in providing businesses tools to strengthen customer engagement, and with its offered features, you can quickly achieve quality care around the clock.
You don’t have to wait; LiveCaller’s features are now available on Appsumo for just $59! Don’t miss the deals, and grab it now. LiveCaller can help your business focus on what matters most – connecting with customers.
- It is dedicated to providing the tools you need to communicate effectively with your customers
- Alternatives to: Crisp, LiveCall, Zendesk.
- It enables you to speak your customers’ language through web calls, web chats, and our multichannel inbox (including Facebook Messenger, Viber, and Telegram).
- Best for: IT/security agencies, Marketers, SaaS.
Key Features of Livecaller:
- Realtime dashboard
- Customer profiles
- Chat shortcuts(canned responses)
- Live conversations monitoring
- Offline form
- Working hours
- Departments(user groups)
- ACL(Roles and permissions)
- Web Chat
- Web Audio Call
Features included in All Plans
- Multi language widget
- Feedback form
- PreChat Survey
- Multi Conversations in Parallel
- Chat/Call Transfer
- Queue Management
- Conversation Manual Routing
- REST API
- Includes Platform, Web Chat, Web Call, and Multi Channel features